Product ID:Subject: Mr
Content: Hello, I purchased a Dizaul Solar Charger, 5000mAh Portable Solar Power Bank from your Amazon store a few weeks ago. I was hoping to be able to use your charger as an emergency phone charger during power outages. I gave the solar charger an initial full charge from a wall outlet, four LEDs lit. When I used the powerbank with my phone it only charged about 25% of the phone battery before it stopped, still had 2 LEDs lit. I then left the solar charger in the sun for 5 days, getting approximately 6 hours of direct sun each day, and the LEDs never changed from showing 2 LEDs lit. Is this the expected performance of this product? Does it take longer than this test to charge from solar? If this is the correct operation I may need to return this product for something else.Best,David